
HTCS
HOSPITALITY, TRAVEL MANAGEMENT & CUSTOMER SERVICE
Hotel & Travel & Customer Service
12 Months



HTCS
HOSPITALITY, TRAVEL MANAGEMENT & CUSTOMER SERVICE Hotel & Travel & Customer Service
HTCS is a dIPLOMACertificate Program provided by RiseUp in partnership with a few national & international Aviation training organisations. This is a course aimed at freshers who want career options as Ground Staff and in the Hospitality & Tourism industry.
RiseUp Academy proudly offers a dynamic 12-monthS professional course in Hospitality, Travel Management & Customer Service (HTCS) designed to empower students with practical skills and industry knowledge to thrive in hotels, travel agencies, tour operations, and customer care roles.
Course Overview:
This job-oriented course provides comprehensive training in the three key sectors of the service industry—hospitality, travel & tourism, and customer relationship management. The curriculum is aligned with global industry standards to ensure high employability across various sectors.
ADMISSION PROCESS
Eligibility:
* 10th / 12th Pass (Any Stream)
* Age: 16+ Years
* Must Clear Personal Interview
How to Apply? :
1️ Fill Online /Offline Admission Form
2️ Appear for a Short Interview
3️ Submit Required Documents
4️ Pay the Registration Fee
5️ Start Your Journey to a Global Hospitality Career
Documents Required:
* Passport-size Photo.
* Aadhaar Card / ID Proof.
* Educational Certificates.
* Medical Fitness Certificate.
* 2 Full-Length Photos
* 12 PDCs (If Instalments)

MODULE
Module 1
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Communication Skills
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Personality Development
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Grooming
Module 2
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Characteristics of Hospitality Management
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Introduction to Hospitality Management
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Types of Departments of Hospitality Departments
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Food & Beverage Services
Module 3
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Ticketing and Airline Documentation
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Passenger Handling Skill
Module 4
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Introduction to the Travel Industry
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Computerised Reservation System
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Travel Documentation
Module 5
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Customer Service & Its Significance
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Service Industry & Its Characteristics
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Interview Skills
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Placement Assistance