HTCS
HOSPITALITY, TRAVEL MANAGEMENT & CUSTOMER SERVICE
Hotel & Travel & Customer Service
12 Months
HTCS
HOSPITALITY, TRAVEL MANAGEMENT & CUSTOMER SERVICE Hotel & Travel & Customer Service
HTCS is a dIPLOMACertificate Program provided by RiseUp in partnership with a few national & international Aviation training organisations. This is a course aimed at freshers who want career options as Ground Staff and in the Hospitality & Tourism industry.
RiseUp Academy proudly offers a dynamic 12-monthS professional course in Hospitality, Travel Management & Customer Service (HTCS) designed to empower students with practical skills and industry knowledge to thrive in hotels, travel agencies, tour operations, and customer care roles.
Course Overview:
This job-oriented course provides comprehensive training in the three key sectors of the service industry—hospitality, travel & tourism, and customer relationship management. The curriculum is aligned with global industry standards to ensure high employability across various sectors.
About Hospitality & CS
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Hospitality Management
Front office & concierge services, F&B service, housekeeping, hotel software basics, guest handling & etiquette. -
Travel & Tourism Operations
Travel documentation, itinerary planning, ticketing (domestic & international), reservation systems (GDS), tour package design, and travel agency operations. -
Customer Service Excellence
Professional communication, complaint resolution, grooming & personality development, soft skills, and customer relationship building
Eligiblity & Criteria
-
10th & 12th can apply
-
18 yrs to 32 Yrs old candidates
can apply -
Job Opportunities PAN India
Should have good communication
in English -
Good Looking personalities
-
No hearing or vision inability
Oportunities & Syllabus
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Hotel Front Office Executive
-
Tour & Travel Consultant
-
Travel Desk Executive (Hotels & Corporates)
-
Reservation & Ticketing Executive
-
Cruise Hospitality Staff
-
Guest Relations Officer
-
Customer Support Associate
-
Holiday Planner & Tour Manager
ADMISSION PROCESS
Eligibility:
* 10th / 12th Pass (Any Stream)
* Age: 16+ Years
* Must Clear Personal Interview
How to Apply? :
1️ Fill Online /Offline Admission Form
2️ Appear for a Short Interview
3️ Submit Required Documents
4️ Pay the Registration Fee
5️ Start Your Journey to a Global Hospitality Career
Documents Required:
* Passport-size Photo.
* Aadhaar Card / ID Proof.
* Educational Certificates.
* Medical Fitness Certificate.
* 2 Full-Length Photos
* 12 PDCs (If Instalments)
MODULE
Module 1
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Communication Skills
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Personality Development
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Grooming
Module 2
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Characteristics of Hospitality Management
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Introduction to Hospitality Management
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Types of Departments of Hospitality Departments
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Food & Beverage Services
Module 3
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Ticketing and Airline Documentation
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Passenger Handling Skill
Module 4
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Introduction to the Travel Industry
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Computerised Reservation System
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Travel Documentation
Module 5
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Customer Service & Its Significance
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Service Industry & Its Characteristics
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Interview Skills
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Placement Assistance
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